Guest Services Representative / Front Desk @ Mountain View Lodge & Resort

We have a wonderful, tight-knit team, and are looking to add one more!
This is a Front Desk position at the Mountain View Lodge & Resort. We are located in Manson, WA.
The specific hours of this position are Saturdays and Sundays, from 3:00 pm to close.
Mountain View Lodge is a family-run hotel and takes great pride in its image as a “home away from
home” for its guests.
This candidate needs to have a wonderful, welcoming personality, great personal presentation,
computer skills, organizational skills, fluent English, the ability to learn quickly, and the ability to work
very well with others. This employee works under the supervision of the General Manager.

Responsibilities include:
• Taking phone and email reservations on a computer using our Hotel Operations System.
• Greeting & assisting guests during their stay, as well as at arrival and departure.
• Assisting guests with other “check out items” and purchases in lobby.
• Providing/creating positive relationships with all guests during their stay;
guiding them to appropriate care for our property.
• Processing payments in all forms.
• Issuing electronic keys.
• Light cleaning, organizing and upkeep of the lobby, family room, and entry, ensuring
positive presentation at all times.

 

Contact Person:
Alissa Hei
509-68-9505
alissa@mvlresort.com
Website: https://mvlresort.com/