Tasting Room Manager


Tsillan Cellars

Job Description:

Tsillan Cellars is a Winery located in Lake Chelan, Washington with a secondary tasting room in Woodinville, Washington. This position reports directly to our CFO & Wine Sales Managing Director.


Management of both tasting rooms (oversight of all wine tasting operations, creation of new wine tasting experiences, daily inventory of wine, computer and phone systems, CRM and POS systems)
Supervision, mentorship and coaching of tasting room personnel.
Host wine tastings that convey the Tsillan Cellars brand image
Build, enhance and maintain long-term customer relationships
Offer wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty
Maintain accurate customer records in CRM system
Stock and display wine
Build reliable referral network with wineries, restaurants, and hotels in the area
Timely and accurate order processing and inventory records
Suggest and implement changes to tasting room operations to continually optimize and meet sales goals
Assist Wine Club Manager & Winemaker with events
Assist with wine club processing * Work with the team to achieve the company’s vision and mission


3+ Hospitality experience required, preferably in the wine industry
2+ years managerial experience
Ability to lift 40+ lbs repeatedly on a daily basis
Creative self-starter and works well in a team
Punctual and professional at all times
Positive, energetic with a team-first mindset
Able to prioritize and excel in stressful situations
Experience using web-based POS systems
Exceptional oral and written communication skills
Job Type: Full-time

Experience: Wine
managerial: 2 Years
License: MAST 12 Permit
Required travel: 25+


Meagan Kludt


Phone: (509) 682-9463


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